HCA Gulf Coast

North Texas

REGION: Texas (Northern Region), Oklahoma

Quality Emergency Care

Connected Emergency Care

The North Texas Division deployed new emergency communication technology with integrated EMS telemedicine that enhances care for patients even before they arrive at the hospital, and as they transition into the emergency department. This new technology offers real-time connections, whether by recording a patient episode in an ambulance and transmitting it to an ED or performing telemedicine sessions with a physician on a tablet.
Empowering Patients

Empowering Patients

The North Texas Division empowers the patients it serves with a robust, interactive patient experience platform. Through a tablet application that integrates text, audio, and 3D visual imagery into an intuitive touch screen solution, patients can actively engage in healthcare education, appointment scheduling, and other tasks. This puts more control into the hands of patients and has contributed to positive growth in patient satisfaction scores.

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